N
NALA
Kota
Your benefits hub

Your new health cover at NALA

NALA is introducing private health insurance with VitalityHealth — giving you fast, high-quality medical care when you need it. Your cover is managed in Kota, alongside the rest of your benefits.

New health cover starting 4th August 2026
A new health benefit, made simple.

From 4th August 2026, all UK NALA employees are covered by VitalityHealth Business Healthcare. Activate your cover in Kota and manage everything — policy documents, GP appointments, claims and the Vitality Programme — in one place.

Activate your account

  1. 1You'll receive an email invite from Kota.
  2. 2Click the invite and sign up with your NALA work email and mobile number.
  3. 3Set a password, then log in on web at kota.io or download the Kota mobile app.
Can't find the invite? Check your spam folder or ask IT — then contact support@kota.io.

Inside Kota you can

  • See your VitalityHealth cover and start date
  • Download your policy documents and membership number
  • Access both Kota and Vitality — manage policy details in Kota and make claims directly with Vitality
You will also receive 2 welcome emails from Vitality with instructions on how to access Vitality's member zone. There, you'll be able to consult further details about what's covered and what's not in your plan, as well as make claims directly.
Need a hand?
Contact us at support@kota.io
VitalityHealth
Business Healthcare

Fast access to private treatment, a virtual GP, and the Vitality Programme — rewards for looking after your health (Apple Watch benefit, gym discounts and partner offers).

Provider
VitalityHealth
Start date
4 August 2026
Cover type
Single cover (individual employee)
Excess
£250 per person, per plan year
Hospital list
Countrywide
Underwriting
Medical History Disregarded
Vitality Programme: earn rewards for healthy activity — including an Apple Watch benefit, gym discounts and partner offers from Amazon Prime, Waitrose, Caffè Nero and more.

What's included

Everything in your VitalityHealth Business Healthcare plan.

Core Cover
  • In-patient & day-patient treatment
  • Out-patient surgery
  • NHS Hospital Cash Benefit — £250/night, up to £2,000
  • Childbirth Cash Benefit — £100 per child
  • Home nursing & private ambulance
  • Up to 6 in-network physiotherapy sessions
Primary Care
  • Vitality GP video consultations
  • 24hr Health Advice Line
  • Up to 2 face-to-face private GP visits at £20 each
  • Up to £100/yr private prescriptions & minor diagnostics
Additional Cover
  • Advanced Cancer Cover
  • Full Cover Out-patient & Diagnostics
  • Mental Health Cover
  • Optical, Dental & Hearing cash-back
  • Personal Health Fund (PHF)
  • Employee Assistance Programme
Vitality Programme
  • Apple Watch benefit
  • Gym membership discounts
  • Partner rewards — Amazon Prime, Waitrose, Caffè Nero
  • Weekly rewards for hitting activity goals
Inbox · Kota <hello@kota.io>
Subject
Activate your VitalityHealth cover in Kota 🎉

Hi [Employee name],

NALA is introducing private health insurance with VitalityHealth — and your cover starts on 4th August 2026. Activate your Kota account to see your policy, book a Vitality GP video appointment, and unlock the Vitality Programme rewards.

Tap below to activate your account.

Heads up: Sign-up details will be sent directly to each employee's work email.
Download the Kota app

Use your invite code to get set up on your phone in seconds.

1

Account activated

Accept your Kota invite and set a password to unlock your VitalityHealth account.

2

Cover starts 4th August 2026

You're fully covered from day one — book a GP video, access treatment or make a claim.

3

Manage everything in Kota

Policy docs, claims, appointments and Vitality Programme rewards — all in one place.

Your VitalityHealth cover starts on 4th August 2026 — activate in Kota before then so you're ready from day one.
Questions? support@kota.io